Onboarding: Steps to Go-Live
Onboarding Form
Tell us how your system should run
Please fill out the below onboarding form to let our team know how we should configure your system.
Menu Build
Work with our menu specialists
Our team of specialists will work with you to build your menu just right! Please make sure you send us an up-to-date menu with current pricing and modifiers. The more you provide us upfront, the quicker we can complete this step.
Site Survey
Meet our onsite requirements
A technician will need to evaluate your existing network and cabling to ensure it meets our site requirements for your hardware to run effectively. Please be aware that the cost of cabling services is not provided by Precision.
Assisted Installation
Plug and play
Our tech support team will remotely help you install your hardware before/after your operating hours. If needed, onsite installs are available at an additional cost and have similar requirements.
Remote Training
Get to know your system
Once your hardware is installed, and your menu is complete, we will schedule a web-based training session with you. We will walk you through basic daily procedures and answer any questions you may have.
Go-Live!
Go #PrecisionLiveWhen your staff feels confident placing practice orders, schedule your go-live for a slower operating day (Fridays and weekends are not advised).
Related Articles
Onboarding: Site Requirements Guide
To ensure that your site is ready to install your Precision hardware, please follow this Site Requirements Guide. Introduction Your business has already begun the implementation process, but there are a few onsite requirements you will need to ensure ...Onboarding: Hardware Installation Guide
Please refer to our Site Requirements Guide to ensure your site is properly equipped to install any hardware. Pepwave Router Model: Peplink Balance 20x What's in the box? Pepwave router Power Cable Cellular Cable Wi-Fi Antennas Cellular Antennas ...Admin: Loyalty Setup
In this article, you will learn how to set up Loyalty Levels for your business. Log in to the admin panel with your email and password. At the top of the screen, navigate to System Settings ⇢ Loyalty Setup. General Settings NEW Membership Bonus: ...POS: User Guide
Looking to familiarize yourself with all the great features of your new POS? Look no further - click the link below to be redirected to our POS User Guide! → Take me to the User Guide Still have questions? We're happy to help! You can email ...Admin: Creating Coupons
This is a comprehensive guide for creating coupons and promotional codes through the back office. For any assistance, please contact our support team at 1-855-673-3700 Intended for advanced users Step 1: Log into the back office. Under 'System ...