Cash Drawer: Drawer Won't Open
Cash Drawer Won’t Open Resolution
In order for the cash drawer to be fully operational it needs to be connected to a working printer. The printer is used to send a pulse to the drawer to open it. If you are having issues with the cash drawer please try the following.
- Check to see if the printer is turned on
- Verify there is paper in the printer
- Try to hit feed on the printer
- Print out an order to the printer
If this doesn’t resolve your problem
- Check the wire from the printer to the cash drawer for connectivity
- Check the wire from the printer to the cash drawer for damage
- Verify you are settling to a Cash Drawer and not a Staff Bank
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