Orders
POS: Percent Discount
POS: Refund In-Store Orders
This refund feature allows you to place a partial or full refund for orders placed at the store. It does not refund the TIP.
POS: Half-NO Modifiers
POS: Switch Server
POS: Course Lines
POS: Transfer payments to a different bank
POS: Menu Item Notes & Shortcuts
Please use this guide to add a menu item note or shortcut. Start a new order on your POS and navigate to the menu. Select the menu item you would like to order. Click on the "Note" icon at the top of the modifier screen. Type in your note, or select ...
POS: Voiding Items and Orders
Below is the process to void an order and an item. Only those with the proper security clearance can do so. Go to, View All Orders Select the three bars next to the right of the ticket that needs to be voided. Scroll down and select, Advanced Options ...
POS: Adding a Tab
Step 1: We are going to start from the "Home Panel" of the POS. Step 2: We are going to click on the "Dine In Order" button on the left side of the buttons on screen. Step 3: Now this screen may look different depending on the layout that your ...
POS: Remove Take Out Number or Name
In this article, we will show the steps to removing the phone number or name prompt on Take Out Orders Step 1: Long Press on Take Out Order Step 2: Select the Red Button on Top Left Step 3: Select "Do not prompt. Use last name entered as default Step ...
POS: Voiding An Online Order
Follow these steps to void an online order from the POS: 1. Click on View All Orders > Highlight the order > Select the 'Settle' or 'Staff Bank' button at the bottom of the screen 2. Scroll down and click the button displaying the payment method / ...
POS: Splitting Orders
Splitting an order by seat Before you submit an order, choose S1, S2, S3, or TBL (for entire table) to assign a seat number to eat menu item on the check Now the items are assigned, you can split the check by seat: View all orders > click the 3 ...
POS: Setting an Order as Tax Exempt
Occasionally, you may have customers who have a tax exemption status for meals ordered (a local nonprofit organization, for example). It's easy to set an individual orders as tax exempt: When entering an order, click on the three horizontal bars at ...
POS: Adding a Quick Order
It's right before the dinner rush and some regulars pop in to take advantage of the few quiet moments before your crowds arrive. Lets get these folks seated and their orders to the kitchen before the evening gets crazy. After logging in, ...
POS: Filtering Orders
Some restaurants have a large volume of incoming orders, which can be difficult to sift through quickly. This guide will help you filtered down orders into different subcategories, including all settled orders, all open orders, orders broken down by ...